Repair orders are typically the most important pieces of evidence in a lemon law case. Any time you make a complaint, it is important to make sure that the vehicle is presented for a repair opportunity and a repair order is written.
In addition, it is important to ensure that repair orders accurately describe all of your complaints. Dealerships have been known to omit or inaccurately paraphrase complaints, which could affect your lemon law case.
It is best to keep copies of your repair records; however, if you have not kept copies, the dealership is required to produce them at your request.